Return & Refunds Policy

Returns Policy:

• Returns are only accepted for damaged products received from our end.
• An unboxing video is mandatory for any claims.

Refund Policy:

• Refunds are not provided unless the product is damaged.
• In case of a refund, the amount will be credited to your bank account within 7 business days after verification.
• Purchases made during sales or using gift cards are non-refundable.

Steps for Returning a Damaged Product:

• Email supportglensteffani@gmail.com within 24 hours of receiving your order.
• Attach clear photos and an unboxing video showing the damage.
• If approved, return the product in its original packaging along with the invoice.